This CO-OP report, created in partnership with David Rogers, an expert in analyzing organizational attitudes, builds on the principles Rogers outlined during his "Develop Your Own Digital Playbook
" THINK presentation.
Credit Union management members were surveyed to understand the industry’s perceptions of, and propensity for, digital transformation. The mandate was to understand both the current situation and plans for transformation with regard to the five domains of strategy―consumers, competition, data, innovation, and value―and to identify barriers to change.
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