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CO-OP Premium Digital Transformation Insights

Member Experience Research Report

This CO-OP report, created in partnership with New Markets Advisors, builds on the principles Stephen Wunker outlined during his "Jobs to Be Done" THINK presentation. It further explores attitudes, ultimately revealing consumers want financial solutions that get jobs done in their lives.

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Based in Rancho Cucamonga, Calif., CO-OP Financial Services is a financial technology company that harnesses the vast breadth and depth of our insights, network and connections in order to provide a customizable suite of tools and services for credit unions. With a motto of "Be There, Be More", CO-OP's business lines include ATM/Branch, Card Payments, Member Center, Digital Delivery, Engagement, Security Innovations and THINK.