In a recent survey, Google discovered that consumers start the product-decision process with their smartphone. In fact, mobile devices have become the most important tool in the consumer “decision journey.” How, then, do credit unions find ways to connect with members in that journey?
The video, How Technology Impacts Your Members’ Development, uncovers four key practices that credit unions must implement in order to speak to members each time they visit the credit union’s mobile site.
Digital media expert Uwe Hook will discuss:
Sample preview of recorded THINK 16 Industry Session: "How Technology Impacts Your Members' Development." Submit form to view the full-length recording.