In 2015, the Filene Institute conducted the study, Trending: Credit Unions in 2025, to uncover how the financial industry, consumers and technology will look in the next decade, how they will all interact, and the impact on credit unions.
In this 40-minute video, Chief Knowledge Officer George Hofheimer will discuss consumer product usage, channel preferences, credit union system dynamics, and the impact of economic changes, as well as tactics to capitalize on future expectations, including:
Sample preview of recorded THINK 16 Industry Session: "Choosing Relevance - A Journey Towards 2025.” Submit form to view the full-length recording.