The role of the credit union branch is changing rapidly. Increasing availability and member acceptance of automated technologies means it’s no longer primarily a convenient location for basic transactions. What does the future of the branch hold? Explore the challenges and benefits of branch transformation in this detailed analysis, including case studies and interviews with credit union executives and industry experts.

This free white paper will discuss:

• The effect of self-service market trends on the branch model
• Credit union efforts to increase automation
• Employees’ changing roles under branch transformation
• The vital role of mobile technology

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